Privacy Policy

This Privacy Policy describes in detail how CNC KEVRON PVT LTD (“we”, “our”, “us”) collects, uses, processes, stores, and protects your personal information when you visit or use our website cnckevron.com (“Site”). This document applies to all visitors, customers, business partners, and users who interact with our website or submit information through our online forms.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue using our Site.

1. Information We Collect

We may collect a wide range of information to provide you with the best experience and services. This includes:

Personal Information: Your name, phone number, email address, company name, job title, and other information you submit through forms.
Business Information: Machine requirements, project specifications, technical details, budgets, and any inquiry-related information shared by you.
Technical Information: IP address, browser type, device details, operating system, location data, pages visited, and time spent on pages.
Cookies and Tracking Data: Used to analyze website traffic, track user activity, and improve your browsing experience. These may include cookies, session storage, pixel tags, and similar technologies.
Communication Logs: Emails, form submissions, chat conversations, support queries, quotation requests, and service interactions.

2. How We Use Your Information

We use your information for a variety of business and operational purposes, including:

To respond to your inquiries and provide customer support.
To process orders, installations, on-site visits, and warranty services.
To send quotations, technical specifications, brochures, and product updates.
To enhance the functionality, performance, and security of our website.
To perform analytics, reporting, and business improvements.
To send marketing and promotional communication (only with your consent).
To comply with legal obligations, regulations, and dispute resolutions.

3. How We Share Your Information

Your personal information is shared only when necessary, and only with trusted parties such as:

Service Providers: Hosting partners, email delivery providers, analytics providers, payment processors, and courier/logistics companies.
Internal Departments: Sales, accounts, engineering, installation teams, and customer support departments.
Legal Authorities: When required for compliance with law, fraud prevention, or responding to legal requests.

We never sell, rent, disclose, or trade your personal information to unaffiliated third parties for commercial gain.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website speed and performance
Store your preferences
Analyze traffic and user behavior using tools such as Google Analytics
Enhance security and detect suspicious activity

You can choose to disable cookies in your browser settings. However, some website features may not work correctly if cookies are disabled.

5. Data Security

We use reasonable technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

However, you acknowledge and agree that no method of online transmission or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

We follow industry-standard security practices but cannot ensure or warrant the security of any information transmitted to us.

6. Your Rights

You have the right to request the following:

Access to the personal information we hold about you
Correction or update of inaccurate information
Deletion of your data where legally permissible
Restriction of processing
Withdraw consent for marketing or communication

To exercise your rights, contact us at info@cnckevron.com.

7. Data Retention

We retain your data only as long as required for business operations, legal compliance, or dispute resolution. The retention period varies based on the purpose of data collection, including:

Inquiry records — until the request is resolved
Sales documentation — as required by Indian law
Service logs — for warranty and support period

8. Children’s Privacy

Our services are not designed for children under the age of 13. We do not knowingly collect personal information from minors.

If you believe we have accidentally collected data from a child under 13, please contact us immediately and we will delete the information promptly.

9. Third-Party Links

Our website may link to external sites for your convenience. Please note that we are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.

The updated version will always be posted on this page with a new “Last Updated” date.

11. Contact Information

If you have questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:

Email: info@cnckevron.com
Phone: +91 8290290390
Address: Suite No. 3B, Vamsiram’s Jyothi Square, Road No. 3, Green Valley, Banjara Hills, Hyderabad – 500034, India.